We know the feeling of winning big and wanting your money in your account as fast as possible. At new1b, the withdrawal process is designed to be as simple and as quick as it can be — no red tape, no hidden fees.
SIMPLE GUIDE
Four simple steps to withdraw your winnings. No need to contact anyone — everything can be done on your own within the account.
Log in to your new1b account using your username and password. Make sure you are using a personal device for security.
Click the "Wallet" or "Finance" menu in your account, then select the "Withdrawal" tab to begin the process.
Choose your preferred withdrawal method — DuitNow, FPX, or e-Wallet — and enter the amount you wish to withdraw.
Confirm your request. Funds will arrive in your bank account or e-Wallet within just 5 to 15 minutes.
WITHDRAWAL METHOD
Pick whichever method works best for you. All options below are processed automatically with no manual approval required.
LIMITS & TIMING
| Withdrawal Method | Minimum Limit | Daily Maximum Limit | Processing Time | Fees |
|---|---|---|---|---|
| DuitNow | RM 50 | RM 50,000 | Instant | Free |
| FPX | RM 50 | RM 30,000 | 1–5 minutes | Free |
| Touch 'n Go eWallet | RM 30 | RM 10,000 | 5–10 minutes | Free |
| Boost | RM 30 | RM 10,000 | 5–10 minutes | Free |
| GrabPay | RM 30 | RM 10,000 | 5–10 minutes | Free |
| Local Bank Transfer | RM 100 | RM 100,000 | 15–60 minutes | Free |
* Daily withdrawal limits can be increased for VIP members. Learn more about the new1b VIP program.
MORE INFO
One reason loyal players choose new1b over other platforms is the genuinely fast and transparent withdrawal process. No "stuck funds" stories, no recurring technical excuses, and most importantly — no hidden fees quietly deducted before the money reaches your hands.
Most other platforms still use manual approval systems for withdrawals — meaning someone has to individually review and approve your request. At new1b, we have invested in an automated processing system that verifies withdrawal requests in real time. As long as your account has completed KYC (identity verification), your withdrawal will be processed instantly without waiting for manual approval.
Our system connects directly to Malaysia's banking and e-Wallet networks, including DuitNow Interbank and FPX. This means transfers happen in real time via local banking infrastructure — not through foreign intermediaries that add extra processing time.
Before making your first withdrawal, there are a few basics to sort out. First, your account needs to be verified through KYC — a simple process that only requires a copy of your MyKad and a quick selfie. This isn't meant to inconvenience you; it's there to protect your funds from any unauthorised access attempts.
Second, if you have claimed a bonus, make sure the bonus wagering requirement has been met before making a withdrawal. This is standard practice across all gaming platforms — new1b will clearly display your wagering requirement status in the promotions section of your account so you know exactly how much more needs to be played.
Third, the name on your payment method — whether a bank account or e-Wallet — must match the name you registered with in your new1b account. This is an important security step. If the names do not match, the system will automatically hold the withdrawal until the issue is resolved.
New1b VIP program members enjoy extra privileges in the withdrawal process. Higher daily withdrawal limits, priority processing, and access to a personal account manager who can assist if any issues arise. For active players at Platinum VIP tier and above, withdrawals are processed in under 5 minutes in most cases.
While rare, withdrawals can sometimes take longer — usually due to banking system maintenance, public holidays, or additional review requirements for larger amounts. In such cases, the new1b support team, operating 24 hours a day, will proactively provide status updates.
You can check your withdrawal status at any time under "Transaction History" in your new1b account. Every withdrawal request has a unique ID you can use to follow up with the support team if needed. Our commitment is simple: your winnings are yours, and we'll make sure they reach you as quickly as possible.
The system automatically receives and approves your withdrawal request.
The system verifies your KYC status and confirms sufficient balance for the withdrawal.
Funds are sent via the DuitNow or FPX network to your account.
Confirmation of receipt is recorded in your new1b account transaction history.
The new1b support team is available 24/7 via Live Chat within the account.
Log In & Contact Us
SECURITY
New1b uses multiple layers of security to ensure every withdrawal is processed safely and reaches the correct recipient.
All withdrawal data is encrypted using bank-grade security standards.
The KYC process ensures withdrawals can only be made by the verified account owner.
You will receive an instant notification every time a withdrawal is successfully processed.
Our AI system detects any suspicious withdrawal activity and responds immediately.
FAQ
Create a free account today and enjoy the fastest withdrawal process among platforms in Malaysia.