New1b takes every member's privacy seriously. We only collect what is necessary, store it securely using industry-grade encryption, and will never sell or share your data with third parties without your consent.
All data transmitted between your device and new1b servers is protected with 256-bit SSL encryption — the same security standard used by major banking institutions worldwide.
New1b has never sold, rented, or traded members' personal data to any third party for marketing or commercial purposes. Your data belongs entirely to you.
You can request a copy of your personal data, request corrections, or request account deletion at any time through new1b customer support.
Member data is stored in data centres protected by strict physical and digital access controls. Active monitoring systems detect any suspicious access attempts.
New1b uses cookies solely to improve the user experience and for internal analytics purposes. You can manage cookie settings through your browser at any time.
The new1b privacy policy is drafted in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia, ensuring all our data management practices comply with local legal requirements.
New1b ("we", "platform") is committed to protecting the privacy of every individual who uses our services. This Privacy Policy explains how we collect, use, store, and protect your personal information when you register for or use the new1b platform.
This policy applies to all new1b services, including the official website, Android and iOS mobile apps, and all interactions between you and our team via live chat, email or any supported channel.
By registering an account and using the new1b platform, you acknowledge that you have read and understood this privacy policy and agree to how we process your personal data as described herein. If you do not agree with any part of this policy, please discontinue use of our platform.
New1b only collects information that is strictly necessary to provide our services safely and effectively. The following are the categories of information we collect:
| Data Category | Purpose of Collection | Retention Period |
|---|---|---|
| Account Information | Registration & identity verification | Lifetime of account + 5 years |
| KYC Documents | Legal Compliance & AML | 7 years after account closure |
| Transaction Data | Financial records & audit | 7 years as required by law |
| Usage Data | Platform improvement & security | 24 months |
| Communication Logs | Complaint resolution & training | 36 months |
The personal information we collect is used solely for the following purposes. We will not use your data outside this scope without obtaining your consent first:
New1b does not sell, rent, or trade your personal information to third parties. However, there are limited situations where we need to share certain information:
We work with carefully selected third-party service providers to help operate the platform, including payment processors, KYC service providers and customer support platforms. All third parties are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.
New1b may disclose your personal information if required to do so by law, court order, or a valid request from the relevant authorities. In such cases, we will endeavour to notify you in advance unless prohibited by law.
In the event of a merger, acquisition or sale of new1b assets, user data may be transferred as part of the business assets. You will be notified in advance and given the option to delete your account before the transfer takes place.
We take data security very seriously. The following are the technical and organisational measures we implement to protect your personal information:
New1b uses cookies and similar technologies to enhance the user experience and ensure the platform functions properly. Cookies are small text files stored on your device when you visit our website or use our app.
You can manage or delete cookies through your browser settings at any time. However, disabling essential cookies may affect platform functionality and your login experience.
As a new1b member, you have the following rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA):
You have the right to request a copy of all personal data we hold about you.
You have the right to request correction of inaccurate or incomplete personal data.
In certain circumstances, you have the right to request deletion of your personal data from our systems.
You have the right to request that we restrict the processing of your personal data in certain circumstances.
You have the right to receive your personal data in a machine-readable format for transfer.
You have the right to object to the processing of your personal data for direct marketing purposes.
The new1b platform is intended solely for individuals aged 18 and above. We do not knowingly collect personal information from children or individuals under the age of 18.
All registration processes require strict age verification and identity verification (KYC). Accounts found to be registered by underage individuals will be terminated immediately and all balances frozen pending investigation.
The new1b platform includes games and services provided by third-party providers such as game developers and payment processors. When you interact with these third-party services, their respective privacy policies may apply.
However, all data shared with third-party providers is limited to what is necessary to deliver the relevant service and is subject to confidentiality agreements we have in place with them. These third-party providers are not permitted to use your data for any other purpose.
New1b is not responsible for the privacy practices of any external websites or services you may access through links on our platform. We encourage you to read the privacy policy of each third-party service you use.
If you have any questions, concerns or complaints regarding how new1b handles your personal data, we encourage you to reach out to us directly. We are committed to addressing every enquiry seriously and within a reasonable timeframe.
The new1b Data Privacy Team can be reached via:
By continuing to use the new1b platform after amendments to this Privacy Policy are published, you are deemed to have accepted and agreed to the updated terms. The effective date of the latest version is as shown at the top of this page.
Sign up with confidence — your privacy and security are our priority. Over 500,000 members have trusted new1b to keep their data safe.